Shipping:
We ship via: UPS or Parcel Post for all deliveries within the continental United States and Canada.
There is a US $2.50 handling fee per order, which is included in the shipping charges.
Custom made products require 3-4 weeks for production in most cases. Shipping transit duration is 4-7 "business days" (excludes
weekends & legal holidays). Generally, from the time of shipment, the maximum transit time is approximately 7 business days for shipments across the country.
All other products require 7-14 days for processing plus Shipping Transit Duration.
You will be notified once your order has been shipped.
Returns:
• Returns are not accepted unless they are defective.
• All claims must be made within 7 days of receiving product (UPS/Parcel Post delivery receipt).
• We MUST receive an email describing the defect before we will allow any returns.